Books like your front desk.
Real appointments straight into your calendar.
Can I come at 4:15 today?
Today
4:00
4:152 hrs notice
5:00
5:30 Booked
6:00
I can do 5:30 today or 10:00 tomorrow?
Booked · 5:30pm
added to your calendar
Your front desk. Always available.
Stop letting missed calls
become missed revenue.The enquiries your clinic never sees.
Answered.
Turn enquiries into appointments, even after hours. We build it for your clinic and handle the setup.
One AI front desk. Wherever patients reach you.
Voice
Instagram
Text
Webchat
Every channel. One AI front desk.
Nobody's at the desk. It still answers.
One ring, a real conversation, a time in the diary — and no voicemail to return.
One dashboard
Axis, your dashboard assistant
Ask it for anything in your dashboard, and it's done.
Smart insights
What patients ask, when they ask, and what turns into bookings.
Total recall
It knows a patient's whole history before it answers them.
Features
Knows your clinic.
Trained on your services, prices and policies.
How much is a skin consult?
That’s $150 for 30 min with our nurse — want a time?
Knows when to step in.
It handles what it should and hands over what it shouldn't. Anything clinical goes straight to your team.
Is this sharp pain normal afterwards?
Routed to staff
Your data stays yours.
Every conversation encrypted and isolated per clinic, on Australian infrastructure.
Encrypted · Australian
More human care.
Less busywork.
Why we built Tellix
More time for care. A smarter way for practices to grow.
“Too much practice revenue is lost to missed calls, slow follow-up, overdue balances, and repetitive admin. We’re building Tellix to handle that work with AI, so clinicians can focus on patients while the practice becomes more efficient, responsive, and profitable.”
Haad Chaudhry
Founder of TELLIX AI
Built for clinics and practices that want to grow without growing their administrative burden.
Trust centre
Built for care.
Protected by design.
Privacy, security, and clear boundaries for your clinic’s data. Built into the way Tellix works.
Built on SOC 2 certified infrastructure
Infrastructure security
Privacy by design
Privacy Act 1988 and APP aligned
Encrypted throughout
AES-256 encryption at rest, TLS 1.2+ in transit
Your clinic’s data stays yours
Row level isolation, never pooled across clinics
At home in Australia
Australian data residency, hosted in Sydney
Live in 3 stages.
Stage 1
One conversation.
A 20-minute call. We learn your services, prices, hours and how you like patients spoken to.
Stage 2
We build your AI front desk.
Trained on your clinic. Connected to your website and Instagram. Tested on real scenarios.
Stage 3
It goes live.
Answering and booking around the clock.
Calculator
What are missed enquiries costing you?
Adjust a few assumptions to estimate the revenue that slips away when nobody answers.
AUD
Adjust assumptionsAssuming 40% would book and 2.0 visits per new patient.
Potential missed revenue
$187,200
per year
Monthly
$15,600
Potential bookings
10 / week
Estimate only. Actual recovery depends on enquiry volume, how many would have booked, and your calendar capacity.
Booking value × missed enquiries × booking rate × visits × 52 weeks. Visits include the first appointment.
Pricing
Start with nothing. Pay for what it does.
Every option answers web chat, Instagram and SMS, remembers your patients and books into your calendar. All prices ex GST.
Pay as you go
$0per month
You only pay for what it handles.
Start it up, no plan, no commitment. We bill once a month for what it actually did, on the card you put on file.
- Phone
- $1.00 per minute
- Text
- $0.25 per message, sent or received
- Web chat or Instagram
- $0.50 per conversation
- Axis question
- $0.10
- Australian number
- $15 per month
You set the ceiling. Pick a monthly spend cap, we default it to $150. We tell you at 80%. If you hit it, we pause and ask whether to keep going or stop until next month. You never get a bill you didn't choose.
Spark
Most popular$149per month
or $1,490 a year, two months free
One clinic. Everything answered, around the clock.
A monthly plan with a pool of phone minutes and texts included, so a busy month costs what a quiet one does.
- 100 phone minutes
- 300 texts, sent and received
- Unlimited web chat and Instagram conversations
- 500 Axis questions, then $0.05 each
- One Australian number
- Everything set up and managed by us
Go over the pool? Nothing breaks.
It keeps answering and we bill the extra at $0.75 a minute and $0.15 a text. If your overage ever costs more than the next plan up would have, we email you and offer the swap. We never move you without your say so, and we never move you down.
More than one clinic? We size it to you.
✦ What you get
We set it up. You watch it turn enquiries into revenue.
Built and trained on your clinic
Connected to your website + Instagram
Live and booking — unlimited conversations
FAQ
Frequently asked
questions
How does it work?
You keep your number and your inbox. Calls you don't pick up forward to Capture, and your Instagram DMs and website chat come straight to it. It answers in seconds, works out what the patient needs, offers real times from your calendar and books them in. Everything it does shows up in your dashboard, readable line by line.
Is it really free?
Free for 21 days. After that it's yours for $149 a month.
Who sets it up?
We do, personally. One 20-minute call where we learn your services, prices, hours and how you like patients spoken to. Then we build it, test it on real scenarios and take it live. You don't wire anything up.
Will my patients know it's not a person?
Yes, always. It says so up front, on every channel, and that can't be turned off, not by us, not by you. It sounds like a good receptionist, not a phone tree, and it never pretends to be someone it isn't.
What if someone asks a clinical question?
It doesn't answer it. Anything clinical, anything about a reaction, anything sensitive goes straight to your team with the whole conversation attached. It handles the booking side, your people handle the care.
What does it book into?
Cliniko, Timely, Phorest, Pabau and Halaxy connect directly. On Dental4Windows, Exact or Oasis it qualifies the patient and hands your front desk a ready-to-book enquiry with everything they need. No calendar at all? We give you one.
Do I keep my number?
Yes. Patients keep calling the number they always have, you just forward what you miss. Texts send from your Capture number, and patients save it once. Nothing changes on your side beyond a forwarding rule we set up on the call.
What happens to my patients' data?
It's encrypted, stored in Sydney, and isolated from every other clinic. Never pooled, never sold, never used to train a model. You can export the lot any time, and if you ever leave, it leaves with you.
Your AI front desk is ready.
We build it, train it on your clinic, and switch it on — free.